Job description:
As an Emergency Response Tow-Truck Driver, you will be the first point of contact for motorists in distress. You will quickly and safely tow vehicles involved in accidents or breakdowns to repair shops or designated locations. Your role includes performing minor roadside repairs, ensuring safety protocols are followed, and providing excellent customer service in high-stress situations.
Requirements:
- Ability to follow instructions and procedures.
- Knowledge of safety protocols and procedures.
- Good communication skills.
- Ability to handle stressful situations.
- Experience with different types of tow trucks.
Responsibilities:
- Handle various weather conditions.
- Use communication equipment effectively.
- Secure and transport vehicles properly.
- Handle difficult or upset customers professionally.
- Provide excellent customer service.