Job description:
As an Emergency Response Tow-Truck Driver, you will be the first point of contact for motorists in distress. You will quickly and safely tow vehicles involved in accidents or breakdowns to repair shops or designated locations. Your role includes performing minor roadside repairs, ensuring safety protocols are followed, and providing excellent customer service in high-stress situations.
Requirements:
- Ability to follow instructions and procedures.
- Ability to work long and irregular hours.
- Knowledge of local geography and road networks.
- Ability to perform basic vehicle maintenance.
- Ability to handle stressful situations.
Responsibilities:
- Handle difficult or upset customers professionally.
- Provide excellent customer service.
- Report any issues or incidents promptly.
- Navigate to various locations quickly and safely.
- Perform vehicle and equipment inspections.
