Job description:
As a Roadside Assistance Tow-Truck Driver, your main duty is to assist stranded motorists by towing their vehicles to repair shops or home. You will also perform minor repairs, such as tire changes and jump-starts, to help drivers get back on the road. Strong customer service skills and a good understanding of vehicle mechanics are essential.
Requirements:
- Ability to lift and secure vehicles.
- Experience with dispatch communication systems.
- Experience with different types of tow trucks.
- Ability to handle stressful situations.
- Certification for tow truck operation.
Responsibilities:
- Report any issues or incidents promptly.
- Handle difficult or upset customers professionally.
- Communicate with dispatch and customers.
- Perform routine maintenance on the tow truck.
- Handle emergency situations and traffic incidents.
