Job description:
As an Emergency Response Tow-Truck Driver, you will be the first point of contact for motorists in distress. You will quickly and safely tow vehicles involved in accidents or breakdowns to repair shops or designated locations. Your role includes performing minor roadside repairs, ensuring safety protocols are followed, and providing excellent customer service in high-stress situations.
Requirements:
- Knowledge of local geography and road networks.
- Ability to work long and irregular hours.
- Experience with dispatch communication systems.
- Ability to maintain detailed logs and reports.
- Ability to work independently.
Responsibilities:
- Provide excellent customer service.
- Handle difficult or upset customers professionally.
- Use communication equipment effectively.
- Operate the tow truck safely and efficiently.
- Maintain a clean and organized truck.